The following are some frequently asked questions (FAQ). If these do not
help answer your question, please
Q - What web browsers do you support?
A - We support all modern browsers with a minimum
horizantal resolution of 800 pixels. This includes recent versions of
Internet Explorer, Netscape Navigator, Opera and Mozilla.
Q - How can I change the font sizes; they are too small on my
A - Most browsers have a feature that lets you alter the font
size on the screen. Typically, this is found in the View/Text Size menu.
Depending on your browser, this may have a limited affect. We recommend against
using Internet Explorer if you need to resize fonts.
Q - My Internet connection dropped while I was taking the
instrument. Do I have to take the whole thing again?
A - No. You can leave and return at any time. Just login
again, and you can pick up where you left off.
Q - I think I skipped a question. How do I go back to it?
A - The instrument will not complete unless all questions have
been answered. To make this easiest for you, once you have answered the last
question, the instrument will re-ask the questions you skipped. You can also
use the Back and Forward buttons to move through the questions.
A - See our
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